Any request for repair, replacement or rendering of service under any of the warranties, guarantees or policies described must be directed to the Dobbs Tire and Auto Center issuing the “Warranty Record” upon receiving your service.
The “Warranty Record” and copy of the original invoice must be presented when any request is made for any warranty service.
The warranties, guarantees, and policies described herein do not in any way extend to consequential damage resulting from either a defect in parts, material, or performance failure.
The “Warranty Record” is not assignable and is for exclusive benefit of the customer and vehicle identified herein.
In the event an automobile mechanical service rendered by Dobbs Tire and Auto Centers fails to perform satisfactorily within the specified period from date of invoice, then the same service as covered by original invoice will be rendered to the degree necessary to correct the faulty performance, unless the invoice is noted to show that the customer declined to authorize certain specified labor, parts or materials as required for satisfactory performance.
By arrangement for an appointment and surrender of the invoice, the Dobbs Tire and Auto Centers rendering the original service will handle such corrections without any additional charge for labor, parts, or materials. Only in cases where new labor, parts, or materials might be authorized, over and above that specified on the original invoice, will there be any additional charge.
This service policy does not in any way extend to consequential damage nor does it apply to any performance failure due to such causes as fire, theft, road damage, collision, or any negligent or willful abuse.
Should you have any questions or problems concerning this service policy which is not explained or handled to your complete satisfaction by Dobbs Tire and Auto Centers, please write with details to: Dobbs Tire and Auto Centers, Inc., 1983 Brennan Plaza, High Ridge, MO 63049.
Warranty service within the St. Louis Metropolitan area—which includes a 50-mile radius thereof—must be performed at the original repair facility. Please contact your local Dobbs Tire and Auto Centers. For the out-of-state warranty program please call 1-800-800-1983. This toll-free number will direct you to the nearest warranty outlet.
In the event of failure of materials, workmanship, or wear, replacement and installation—including parts and labor—will be made free of charge. Warranty repair costs will not exceed the cost of the original repair or service.
The Dobbs Fixed Forever Warranty does not apply to routine scheduled maintenance items.